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Internet documentation for Jaunty – help!

Documentation string freeze is rapidly approaching (March 26th) and I’ve not managed to get as much feedback on NetworkManager as I would have liked in order to make some really useful documentation.

Connection is one of those things that if a new user hits it, it can be a major problem – especially when so much help is available on the Internet! This often results in frustrated users who can only look to the little blue circle with the question mark.

The thing is though, I’m to blame too. I know how to troubleshoot networking problems, so it’s unlikely that I approach the problem from the same aspect as a newcomer, so might be answering a question that no-one asked!

With only two of NetworkManager’s currently supported connections – the documentation is lacking in three areas: VPN, DSL and the one I’m most worried about, Mobile Internet. I’d also love to reach more of a consensus on how to document dial-up connections.

So, now I’ve got a feed to Planet Ubuntu, I can hit a much wider audience and who are likely to have overcome any issues they encountered.

I need your experiences connecting using NM:

  • Which of NM’s connection types do you use?
  • Was it detected automatically?
  • Did you need to take any steps that are not apparent from the interface – such as installing extra packages or manually configuring options?
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